No sound while recording videos

[DarkAngel_79]

Side note: I am not familiar with Windows 7 or 8. I am a novice with Windows programs, but I am pretty handy at locating the necessary information and programs needed to complete Tier 1 troubleshooting. Forgive me if I have used the incorrect verbiage.

I have a HP Charcoal Gray 15.6" 2000-bf69WM notebook that is running Windows 8, AMD E-300 EPU HD Graphics 1.30 GHz, 4.00 usable gigs, 64 -bit and I cannot get the pre-installed camera application to record sound. The notebook is running the original software loaded by HP with the exception of MS Word.  I am able to successfully record HD videos minus the audio/sound. I have checked the drivers, device manager, hardware settings, ensured that the default IDT Hi-def audio (speakers and headphones) are set to default under the playback tab (only other option available is communications headphones). The device manager does not indicate that any issues with any component.

Under the recording tab there are external mic (not selected), internal mic (selected as default) and stereo mx (indicates it is set to ready). All the test ran produce ample sound under the sound tab and the recording tab. I have since completed a few sound/audio checks and I have noticed an annoying new development. Each key stroke and movement on and within inches of the notebook emits a shallow echo. I realize that the outer edge of the monitor is a speaker and as I run my hand over and around the outer edge of the notebook, I can hear the muffled sounds you would hear if you ran your hand over a microphone. The only way to get this to stop is to mute the volume completely.

Side note, when I access the pre-installed Cyber Link YouCam, I am able to record videos and playback the clips which include the sound. Should this issue be isolated to the pre-installed camera program, how would I go about uninstalling/removing that and reinstalling it?

I would truly welcome any assistance with this concern. Should more details be required with regards to my system, I am obliged to provide them.

Thank you.

[mct007]

FOLLOW MY STEP ONCE HOPE THAT WILL HELP YOU,IF YOU ARE USING WINDOWS 8

Control Panel\All Control Panel Items\Troubleshooting\Hardware and Sound

THEIR YOU CAN SEE RECORDING AUDIO   CLICK ON THAT AND FOLLOW THE STEPS

BEST OF LUCK

MAKE SURE THAT YOUR SYSTEM IS CONNECTED TO INTERNET AND WINDOWS UPDATION IS TURNED ON

<<<------DONT 4GET TO CLICK ON THE KUDO STAR ON THE RYT SIDE TO SAY THANKS IF I HELPED YOU .
I AM NOT AN HP EMPLOYE ,SO  YOUR RESPONDS GIVE ME INSPIRATION TO CONTINUE IN THE FORM.......

[raza10]

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