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Penipawa Honor Student
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No sound

HP Pavilion - 14-ce0013ni
Microsoft Windows 10 (64-bit)

My notebook give an error: No audio output device is installed.  Reseting the computer does not help. 

 

I experienced this with my first computer last month which i returned to the seller for replacement. I am getting the same error on the new computer, which leaves me to ask whether this is an issue with Hp?

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No sound

@Penipawa 

 

Could be Windows 10 updates caused this. Please do a clean install Audio software/driver, this should help.


(a) Download the following driver and save on your computer,


   https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92941.exe


(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.


Regards.

BH
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Penipawa Honor Student
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No sound

@Banhien

 

Thank you veru much for teh prompt assistance.

 

I have followed your advice and will hope it solves the issue.

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