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- HP Community
- Notebooks
- Notebook Audio
- No sound
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05-22-2019 01:06 PM
My notebook give an error: No audio output device is installed. Reseting the computer does not help.
I experienced this with my first computer last month which i returned to the seller for replacement. I am getting the same error on the new computer, which leaves me to ask whether this is an issue with Hp?
Solved! Go to Solution.
Accepted Solutions
05-22-2019 01:56 PM
Could be Windows 10 updates caused this. Please do a clean install Audio software/driver, this should help.
(a) Download the following driver and save on your computer,
https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92941.exe
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
05-22-2019 01:56 PM
Could be Windows 10 updates caused this. Please do a clean install Audio software/driver, this should help.
(a) Download the following driver and save on your computer,
https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92941.exe
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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