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HP Recommended
HP Pavilion g7-2246nr Notebook PC
Microsoft Windows 10 (64-bit)

HP Pavilion g7-2246nr Notebook PC headphone jack not working, error code from hardware test -

Q0FSj2-6A9A6Q-MFPX0K-208S03

1 REPLY 1
HP Recommended

@rich Welcome to HP Community!

 

I understand that the Notebook headphone jack not working.

 

According to the failure code, the issue with the audio port. I would suggets you contact our phone support and check for the support option. They will help you,.

 

Or you can contact the local service center for repair.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.