OMEN 17-db - AMD Audio CoProcessor Code 10 (STATUS_DEVICE_POWER_FAILURE) - Missing Board Quirk

[RC184]

Hello HP Community and HP Engineers,

I am experiencing a persistent firmware/driver issue with my brand new HP OMEN 17-db1180ng (AMD Ryzen platform).

The internal microphone array completely stops working after about an hour of system runtime or after the first power-state transition (Modern Standby / Sleep). In Windows 11 Device Manager, the "AMD Audio CoProcessor" permanently shows a yellow exclamation mark with Error Code 10: STATUS_DEVICE_POWER_FAILURE.

This is already my SECOND factory-new replacement machine from my retailer (Galaxus), and both laptops show the exact same behavior out of the box. This confirms a widespread series/firmware issue with the ACPI / DSDT tables on this motherboard revision.

Technical details:

• Model: HP OMEN 17-db1180ng
• OS: Windows 11 64-bit
• Component: AMD Audio CoProcessor (Missing ASoC machine driver / Board Quirk)
• Error: Code 10 (STATUS_DEVICE_POWER_FAILURE)

Troubleshooting already done (all failed):

• Reinstalling official HP audio and chipset drivers.
• Doing a clean install of the AMD Adrenalin Graphics Driver with factory reset.
• Disabling Windows Fast Startup.
• Blocking power management via the Registry (PnPCapabilities = 24).

The microphone only works during the very first boot after restoring a system backup, but vanishes completely as soon as the AMD CPU switches power states. This is a severe ACPI firmware bug where the BIOS fails to re-initialize power to the AMD Audio CoProcessor upon wake.

Please forward this to the BIOS/Firmware engineering team so a "Board Quirk" fix can be integrated into the next official BIOS update for the OMEN 17-db series.

Thank you!