One speaker stopped not working

[SSRauth]

Hello,

Few months back I purchased  one  HP-Spectra-360 (13.5 inch, 2-in-1) laptop. Today, just after few months of procurement, one of the speakers, stopped working. Kindly suggest how to recover this and/or how to apply for HP support.

[Elohi_NR]

Hi @SSRauth,

Welcome to the HP Support Community. 

I'd like to help!

Please update the windows update and check.

Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

For advanced support, follow the below steps: 

Step 1: Restart the computer  

Step 2: Use the troubleshooting tool in Windows 

Step 3: Test external speakers or headphones 

Step 4: Set the default audio device 

Step 5: Restoring or updating the audio driver 

Step 6: Perform a hard reset 

The best way to resolve the issue is to follow the suggestions Click here

Please update the BIOS.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Elohi_NR]

Hi @SSRauth,

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

I would like to know if the resolution we provided worked for you.

If you have any other queries, feel free to reach out to us.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!