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tengkuh4kimi
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Solved!

Only 2 speakers working

HP Recommended
HP ENVY 15 ep0010tx
Microsoft Windows 10 (64-bit)

My laptop has 5 speakers but only 2 are working . how do i fix this ?

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Betty0610
HP Support Agent
HP Support Agent
17,602 17,584 975 834
Message 2 of 2
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HP Recommended

@tengkuh4kimi

 

Welcome to the HP Support Community.

 

Run Audio troubleshooter -

 

1) In Windows, type "Find and fix audio" into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.

2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

Step 2 Re-install the Audio drivers -

1) In Windows, search for and open Device Manager.

2) Double-click Sound, video and game controllers.

3) Right click on the Audio drivers and click on uninstall.

4) Restart the computer. 

 

Try the steps from here: https://support.hp.com/in-en/document/c04973149#:~:text=In%20Windows%2C%20search%20for%20and,the%20O...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

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1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
17,602 17,584 975 834
Message 2 of 2
Flag Post
HP Recommended

@tengkuh4kimi

 

Welcome to the HP Support Community.

 

Run Audio troubleshooter -

 

1) In Windows, type "Find and fix audio" into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.

2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

Step 2 Re-install the Audio drivers -

1) In Windows, search for and open Device Manager.

2) Double-click Sound, video and game controllers.

3) Right click on the Audio drivers and click on uninstall.

4) Restart the computer. 

 

Try the steps from here: https://support.hp.com/in-en/document/c04973149#:~:text=In%20Windows%2C%20search%20for%20and,the%20O...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
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