Opposite person cannot hear me on skype meaning my microphone is not working

[Sunil6desai]

My HP 2000 laptop microphone is not working 

I have tried following

1.Upgrade Windows 10

2.Several times check voice recorder and config in sound

3.Get help from Microsoft support team

So after all feel that hardware of microphone may not working .

Can anybody here to help me to resolve this issue of microphone hardware?

Can I repair it myself or need to go to HP service center

Thanks in Advance

Sunil Desai

[Nirvana_95]

Hi @Sunil6desai 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

From what I've understood you are facing microphone related issues on your system.

• May I know from when are you facing this issue?
• Did you make any hardware or software changes to your system?
• Have you tried connecting an external microphone device to your system?
• May I know if it happens only on the Skype application? 

Since you have updated the windows on your system already let's try updating the drivers on your system and cheque if that makes any difference: https://support.hp.com/us-en/document/ish_2857204-2362249-16 

Along with that please follow the steps shared in the link below and let me know the outcome of it: https://support.hp.com/us-en/document/ish_1659562-1439556-16 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @Sunil6desai 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!