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‎05-19-2020 11:36 PM

HP Recommended
Product: HP EliteBook
Operating System: Microsoft Windows 10 (64-bit)

Late last year, a windows update somehow deleted my audio files.  It now says no audio device found.  I've tried every troubleshooter that I can find and nothing has worked.  I read that someone with the same issue had to download a new device driver, but I cannot find the correct driver information.  Please help me fix this problem!  If I am incorrect, and there is another solution, please let me know.  I cannot update the driver from device manager, because there isn't a driver showing to update!  Please help!  Thank you very much!

1 person had the same question
1 REPLY 1

‎05-20-2020 01:30 AM

HP Recommended

Hello

 

whcih Elitebook model ?

 

I had a similar problem .

solution was to enter in BIOS setup , F10 at power-on

then "Apply Factory Default"

save and exit

 

bye

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