01-24-2017 11:49 PM
Missing 3 Drivers and I have tried all the realtek drivers with no success. Vista cannot recognize the following
- Mass Storagfe Controller
- PCI Modem
- Won't even list the audio device!
This is a Vista 64 Capable Laptop in wonderful condition and I want to give it to my daughter.
I first tried windows 7 64 and it loaded the OS without any problems but the same deal on the drivers. So I tried Vista with the same driver result
Help is necessary SO AS THE SONG GOES "Help me Rhonda" Help help help me please!
Solved! Go to Solution.
01-25-2017 08:02 AM
HP only provides 32 bit drivers for that platform.
There is no 32 bit audio or modem drivers from anywhere for those devices.
If you want to run windows vista on that PC, then it has to be the 32 bit version.
Then you can use these drivers for the devices you listed...
This package contains the Conexant AC-Link Audio Driver for the listed notebook models and operating systems. This audio driver enables the audio properties for the user and also provides a user interface.
Modem: XP only, but the driver should work on Vista too.
Mass storage controller (TI card reader): This will also work for 64 bit.
This package contains the driver for the Texas Instruments PCI (TI-PCI) Cardbus (Media Card Reader) for the supported notebook/laptop models and operating systems.
01-26-2017 01:13 PM
Thank you Paul!
I re- formatted and loaded the 32 bit Vista and applied the sp's and we are a go!
Thank you for the quick posting..
I applaud you for your desire to help. It is a tough world out there and we need more people like you!
I am a retired MCSE and 74 yrs of age. I am sincerely grateful!
02-07-2019 07:46 AM
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!
I work on behalf of HP