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- HP Community
- Notebooks
- Notebook Audio
- Pavilion Notebook beeping randomly

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06-14-2016 05:09 AM
I paid for a working laptop, and in my opinion a laptop of this age that is beeping like this has some sort of hardware failure.
I will see what HP offer, if it's unsuccessful I will be returning it to PC World for an exchange or refund.
06-14-2016 11:57 AM
I've been promised that my laptop will be repaired and will be returned in "perfect" working order.
I've decided to burn a dvd with the sound files on and include this in the package with the laptop when they collect it.
06-15-2016 06:43 AM
No, HP was just wildy guessing about the Harddrive - I did the test that support recommended which took 7 hours...came back with NO errors.
Ive read on various forums that people with the same issue have take their laptop for repair only to get it back with the same beep ....then got a new computer.....with the SAME ISSUE !!
Clearly some faulty part or a dodgy batch of something - some tiny battery ????
HP seem uninterested in solving the problem - their loss when we all buy Mac or Toshiba in the future.
06-15-2016 07:17 AM
If HP can't fix the issue I will then be forced to deal with pc world. I have the knowhow care plan with them also, so hopefully this will be resolved one way or another.
I will post an update here as to the outcome. I too will ovoid buying another HP laptop in the future depending on the outcome of how this is handled.
06-15-2016 09:01 AM
Has anyone had any actual confirmation from HP confirming what the issue is and why our laptops are beeping?
I started posting on this post on the 20-01-2016 and have had numerous conversations with HP, spending hours of my time running tests. My laptop even got taken by HP for testing and all they did is replace the whole motherboard and said the problem had been rectified. Guess what? I still get those **bleep** annoying beeps! I'm not a happy customer.
I have had problems with this laptop since I purchased it.
06-15-2016 09:34 AM
If the bios wasn't so locked down, we could just turn off the internal/motherboard speaker and that would solve the problem for most. A step that shouldn't need to be done, but at least a fix. As like I said earlier the laptop runs fine performance wise.
I think your only option is to keep sending it back until they offer you an alternative product or a refund. I'm not sure how we stand on that though. The beeping is definitely a fault and the laptop wasn't designed to do this, so therefore your laptop is faulty.
06-15-2016 09:43 AM
"Failed repairs After one failed attempt by the retailer to repair or replace a faulty item, you're entitled to ask for a refund or price reduction.
A second repair or replacement If you don't want a refund or price reduction, you have the right to request another repair or replacement at no cost to you."
06-15-2016 10:57 AM
No, no confirmation - HP clearly have NO IDEA what is causing it - the most plausble explaination Ive heard ( not from HP I might add ) is that it could be battery related - whether the big main battery, or some smaller battery inside the computer - apparently there are some small batteries inside that do something or other ? If a dodgy batch went into OUR batch of laptops that would make sense....its got to be the same element thats faulty in ALL these beeping computers ??