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HP Recommended
Envy x360 Convertible
Microsoft Windows 10 (64-bit)

My laptop microphone is pitched down. I have tried troubleshooting, turning off audio enhancements, and much more, yet everything stayed the same. What should I do? Thanks in advance!

3 REPLIES 3
HP Recommended

@KingLiger,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the microphone was working fine?
  • Have you tested with a headphone?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you follow the below steps and check if it helps.

  1. Locate and right-click on the Sound icon in the taskbar (represented by a Speaker icon).
  2. Click on Recording devices
  3. Locate and right-click on your computer’s active microphone. Depending on your setup, there may be more than one microphones present in the Recording tab of the Sound window, but your computer’s active microphone will have a green check mark next to it. 
  4. Click on Properties in the resulting context menu. 
  5. Navigate to the Levels tab.
  6. First and foremost, turn the slider under the Microphone section all the way up to make sure that the microphone’s volume is set to 100, no less.
  7. If increasing the microphone’s volume to 100 isn’t enough to get the job done or if the microphone’s volume was already set to 100, you can ahead and add some Microphone Boost to the mix as well. The Microphone Boost feature can give a boost of up to 30.0 dB to the volume of your microphone – all you need to do in order to use this feature is select just how much of a boost you want your microphone’s volume to get using the slider under the Microphone Boost option. When tinkering around with the Microphone Boost feature, is it best to be in communication with another person via the same microphone you are applying the Microphone Boost to so that you can ask the other person for feedback pertaining to the mic’s volume at the same time you adjust it. 
  8. Once done, click on Apply and then on OK.
  9. Click on Apply and then on OK in the Sound window to close that as well.

The changes you have made to your microphone’s volume will be applied and saved as soon as you click on Apply, so you can test your microphone’s volume out as soon as you are done turning it up.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

HP Recommended

Hey! I actually fixed itself, so I'm not sure. It works fine now! Thanks for your input!

HP Recommended

@KingLiger,

 

Perfect, I am really glad to hear that! 

 

If any other questions arise, please feel free to write back to me.

 

Good day! Take care 🙂

 

Cheers!

 

The_Fossette
I am an HP Employee

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