Please how do I get audio working again on my PC. This happened after the BIOS was flashed

[SmartLIV]

[Garp_senchau]

@SmartLIV,

Thanks for reaching out to the HP Support Community! 🎉

I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:

Update Audio Driver:

• Right-click Start > Device Manager > Sound > Right-click audio device > Update driver.

Reinstall Audio Driver:

• Right-click audio device in Device Manager > Uninstall device > Restart PC.

Run Audio Troubleshooter:

• Right-click speaker icon > Troubleshoot sound problems > Follow prompts.

Restart Audio Services:

• Press Win + R, type services.msc, hit Enter > Right-click Windows Audio > Restart.

Restore to a Previous Point:

• Search Create a restore point > Click System Restore > Next.
• Choose a restore point before the BIOS flash > Next > Finish.

Update BIOS:

• Check this guide: Updating the BIOS
• Follow the instructions to install and update BIOS.

I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪

Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌

Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟

Cheers,