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HP Recommended

Hello,

 

there is only one device driver in the DVD CD & I've deleted and it several times. It did not fix the issue.

HP Recommended

VSO Inspector finds this file missing   GEARAspiWDM: *** File not found ***

HP Recommended

Since you told me the MD software was another Burning software, I deleted it and then deleting the DVD/CD driver for the umpeenth time & guess what? The burner burned & I am listening to the copy I made on my Bose system. I atribute my success to you telling me the  about the MD program which when I investigated was made to only work with windows XP.

 

Thanks a million for helping me solve this issue :~)

 

Kindest regards, Shane in NYC

HP Recommended

@ShanePatrice

 

You're most welcome Shane. I'm glad to know that that issue is fixed and you're able to burn the disks. I must say that technical solutions can only be provided. But it was you who performed the steps to perfection. Kudos to you for that. Take care! 🙂

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