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Honor Student
Posts: 2
Member Since: ‎01-13-2016
Message 1 of 6 (5,388 Views)
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ProBook 450 G3 Ubuntu sound

Product Name: ProBook 450 G3
Operating System: Linux

Hi everyone!

 

I've bought an HP ProBook 450 G3 and installed Ubuntu 15.10 on it. And there is no sound at all. I tried to google the decigion, but failed.

 

Please help me with my issue.

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Re: ProBook 450 G3 Ubuntu sound

Hi!

 

I was just able to get my 450 G3 sound working with this answer on askubuntu:

 

http://askubuntu.com/questions/700167/no-sound-on-ubuntu-15-10

 

I'll also copy in the instructions in case HP removes the link:

 

I found the solution (!), create a new file /etc/modprobe.d/intel.conf

add the following options:

options snd-hda-intel single_cmd=1
options snd-hda-intel probe_mask=1

reboot....

 

**NOTE: I'd make sure, if you have any data on there, that you back it up, just in case (I ran into no problems, though).  I'm  Linux system admin, and I still make sure I have a recent backup of any system I make system modifications on, just to be safe.   

 

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Top Student
Posts: 1
Member Since: ‎01-15-2016
Message 2 of 6 (5,333 Views)

Re: ProBook 450 G3 Ubuntu sound

Hi!

 

I was just able to get my 450 G3 sound working with this answer on askubuntu:

 

http://askubuntu.com/questions/700167/no-sound-on-ubuntu-15-10

 

I'll also copy in the instructions in case HP removes the link:

 

I found the solution (!), create a new file /etc/modprobe.d/intel.conf

add the following options:

options snd-hda-intel single_cmd=1
options snd-hda-intel probe_mask=1

reboot....

 

**NOTE: I'd make sure, if you have any data on there, that you back it up, just in case (I ran into no problems, though).  I'm  Linux system admin, and I still make sure I have a recent backup of any system I make system modifications on, just to be safe.   

 

Honor Student
Posts: 2
Member Since: ‎01-13-2016
Message 3 of 6 (5,262 Views)

Re: ProBook 450 G3 Ubuntu sound

Thank you so much! That helped. Maybe you know also how to make a fingerprint skanner working? )

Honor Student
Posts: 2
Member Since: ‎01-21-2016
Message 4 of 6 (5,251 Views)

Re: ProBook 450 G3 Ubuntu sound

HI

 I have the same problem, i bought hp 450g3 few days a go, sound was previously working on window 10 but installed window 7 64 bit, then installed sound driver from hp site, but sound is not working, just a cross mark on the icon, what to do ? Smiley Sad

Student
Posts: 1
Member Since: ‎03-07-2016
Message 5 of 6 (4,685 Views)

Re: ProBook 450 G3 Ubuntu sound

Meanwhile, there's a similar bug report and a solution for HP Probook 470 G3 at

 

https://bugzilla.kernel.org/show_bug.cgi?id=112731

 

The patch was merged in kernel 4.4.4 (works on HP Probook 430 G3 over here).

 

(According to ALSA-Configuration.txt, single command mode should be avoided as much as possible.)

Student
Posts: 1
Member Since: ‎04-11-2016
Message 6 of 6 (3,991 Views)

Re: ProBook 450 G3 Ubuntu sound

Just upgrade kernel version to 4.4 or higher. It solved my problem on 450 G3.

Here is the thread from Pulseaudio package: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1542846

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation