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- HP Community
- Notebooks
- Notebook Audio
- ProBook 450 G3 Ubuntu sound

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01-13-2016 03:33 PM
Hi everyone!
I've bought an HP ProBook 450 G3 and installed Ubuntu 15.10 on it. And there is no sound at all. I tried to google the decigion, but failed.
Please help me with my issue.
Solved! Go to Solution.
Accepted Solutions
01-15-2016 07:21 AM
Hi!
I was just able to get my 450 G3 sound working with this answer on askubuntu:
http://askubuntu.com/questions/700167/no-sound-on-ubuntu-15-10
I'll also copy in the instructions in case HP removes the link:
I found the solution (!), create a new file /etc/modprobe.d/intel.conf
add the following options:
options snd-hda-intel single_cmd=1 options snd-hda-intel probe_mask=1
reboot....
**NOTE: I'd make sure, if you have any data on there, that you back it up, just in case (I ran into no problems, though). I'm Linux system admin, and I still make sure I have a recent backup of any system I make system modifications on, just to be safe.
01-15-2016 07:21 AM
Hi!
I was just able to get my 450 G3 sound working with this answer on askubuntu:
http://askubuntu.com/questions/700167/no-sound-on-ubuntu-15-10
I'll also copy in the instructions in case HP removes the link:
I found the solution (!), create a new file /etc/modprobe.d/intel.conf
add the following options:
options snd-hda-intel single_cmd=1 options snd-hda-intel probe_mask=1
reboot....
**NOTE: I'd make sure, if you have any data on there, that you back it up, just in case (I ran into no problems, though). I'm Linux system admin, and I still make sure I have a recent backup of any system I make system modifications on, just to be safe.
01-21-2016 04:41 AM
HI
I have the same problem, i bought hp 450g3 few days a go, sound was previously working on window 10 but installed window 7 64 bit, then installed sound driver from hp site, but sound is not working, just a cross mark on the icon, what to do ? 😞
03-07-2016 03:08 AM
Meanwhile, there's a similar bug report and a solution for HP Probook 470 G3 at
https://bugzilla.kernel.org/show_bug.cgi?id=112731
The patch was merged in kernel 4.4.4 (works on HP Probook 430 G3 over here).
(According to ALSA-Configuration.txt, single command mode should be avoided as much as possible.)
04-11-2016 02:24 PM
Just upgrade kernel version to 4.4 or higher. It solved my problem on 450 G3.
Here is the thread from Pulseaudio package: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1542846