Problem with Pavilion dv8 (treble/bass control) Windows 10

[Merah]

I have had my Pavilion dv8 for a while.  I began experiencing problems with the slider treble/bass control. It would sporadically pop up and start changing the treble or bass at random intervals. It also randomly disconnected me from my wireless connection. I tried to solve the problem by downloading a driver but the problem  still remains. At first it was just a little annoying, fixed by clicking the mouse or pressing the top internet button, but now it's REALLY annoying, even popping up as I write this post. But there are no driver for Windows 10. Does anyone have any solutions?

Thank you for your help

Merah

[sandytechy20 · Accepted solution]

Hi @Merah

Welcome to the HP Forums.

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

As I understand you are facing issue controlling treble/bass in your laptop.

I would like to know the complete model number of your laptop so that I can assist you better with this issue.

Thanks.

[Merah]

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@sandytechy20 wrote:

Hi @Merah

Welcome to the HP Forums.

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

As I understand you are facing issue controlling treble/bass in your laptop.

I would like to know the complete model number of your laptop so that I can assist you better with this issue.

Thanks.

---

The model number is YV148EA#UUZ. I can hardly work any more. Please help me. Merah

[sandytechy20]

 @Merah

Thank you for replying,

I have a few steps you could perform to resolve the issue:

Remove the audio drivers & Reinstall the original drivers Update the Audio drivers from the Official HP website for windows 10
(click on change on the top to switch between OS).

Increase volume on playback device settings after setting your speaker as the default device.

For more steps, follow a similar post on the HP forums: click here
(though the header is different the step will help resolve the issue)
 

* Perform a hard reset

* Reset BIOS to defaults

* Run the Audio test from the HP PC Hardware Diagnostics (UEFI)

* Update the BIOS

* Reset your computer

* Perform an HP System Recovery
 

Let me know if those steps worked for you. If they did, that’s awesome! Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!​​​​​​​