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05-30-2025 04:09 AM
Bonjour,Je
possède un HP Pavilion x360 Convertible 14-dh0xxx (SKU : 6RJ81EA#UUZ) sous Windows 11. Le son ne fonctionne plus, et dans le Gestionnaire de périphériques j’ai l’erreur suivante :
Code 28 – Aucun pilote compatible installé.
Identifiant matériel :
INTELAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101
J’ai essayé d’installer les pilotes Realtek (6.0.8924.1 Rev.D) et Intel Smart Sound Technology (10.23.00.3672 Rev.A) via le site HP, sans succès.
Pouvez-vous m’indiquer quel pilote est compatible avec ce périphérique et Windows 11 ?
Merci d’avance pour votre aide.
05-31-2025 01:37 PM
Hey
Hope you are doing fine!
Thank you for visiting our English HP SupportCommunity. It would be ideal if the post was in English so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.
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Regards
HP Support Community Moderator