Solved: Question about B&O on a Pavilion x360 - 15 - HP Support Community

Art516 · ‎10-31-2019

I recently purchased this laptop which features "HP Audio Boost with Audio by B&O". I found the B&O Audio Control app preinstalled, but it doesn't have any controls.

Am I missing something? How do I use/enable these features?

Art516 · ‎11-01-2019

Correction:

Hi BH, after install of the driver I happened to check Windows Updates and saw "HP Inc – SoftwareComponent – 4.1.4.2919" and installed it.

I now see the B&O control panel.

Thanks!

Art

View solution in original post

banhien · ‎10-31-2019

@Art516

Please download and install the latest Audio software for your machine

https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99086.exe

Regards.

BH
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Art516 · ‎11-01-2019

Hi BH,

I had already checked device manager to get driver version, but installed SP99086 per your recommendation. Driver version still the same and did not see any changes to audio options or sound control panel.

Any other suggestions?

Thanks, Art

Art516 · ‎11-01-2019

Correction:

Hi BH, after install of the driver I happened to check Windows Updates and saw "HP Inc – SoftwareComponent – 4.1.4.2919" and installed it.

I now see the B&O control panel.

Thanks!

Art

Question about B&O on a Pavilion x360 - 15

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