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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Notebooks
- Notebook Audio
- Re: HP Envy x360 Ryzen 5 15' Microphone and speakers crash d...
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12-04-2020 07:30 AM
After updates on my side (see: https://h30434.www3.hp.com/t5/Notebook-Audio/Audio-driver-issues-envy-15m-ee0013dx/m-p/7864550/highl...), it looks OK for now
David
12-04-2020 07:32 AM
Info: https://ftp.hp.com/pub/softpaq/sp110001-110500/sp110299.html
Download: https://ftp.hp.com/pub/softpaq/sp110001-110500/sp110299.exe
^ Have run several 3-4 hour steam voice chats since installing this and have not had a crash yet, okay calling this solved now. Thank you HP for fixing the issue, this needs to get out to more people though, many don't realize there is a fix.
01-31-2021 08:00 PM
Do we have to update the AMD drivers and then install this driver? It says its not compatible with this OS. Also, has anyone found this as an actual permanent solution or will it be temporary up until new driver packages are released? It seems to be that one driver "fixes" the issue but only temporarily and then the next update ruins everything all over again. I'm also experiencing driver issues with Wifi that requires a RESET.
01-31-2021 08:03 PM
Only solution I found was disabling AMD audio device altogether and using an external MIC. Already got used to that and months later a driver is suggested but does not work at all or works temporarily. The issue I'm experiencing every now and then is the Wifi not connecting and it requires a RESET. Has anyone else experienced this as well or just the audio issues?
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