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HP Recommended

I seem to have accidentally deleted by Bang & Olufsen software. I used to have this black B&O icon on my laptop but it is now missing. If I am not mistaken, its to fine tune the B&O Speakers.

 

Please help as the HP Virtual Assistant is only trying to help me get sound from the speakers. I want quality sound for music.

 

How do I reinstall it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@CluelessNewbie 

 

What is your machine ? Please look under HP Audio Switch, Windows may bury it under HP Audio switch app:

 

        BandOb.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@CluelessNewbie 

 

What is your machine ? Please look under HP Audio Switch, Windows may bury it under HP Audio switch app:

 

        BandOb.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Banhien,

 

  You are my idol! Thanks for the help. You are right its buried under the HP Audio Switch. So what I did was :

1. Click on the magnifying glass and searched for Recovery Manager

2. Clicked in Reinstall Drivers and or applications
3. Reinstalled HP Audio Switch (HAS)

4. After completed installation, I opened the HAS and click on Audio Control

5. The black B&O setting came up.

 

   Now the speakers sounds right. Thanks !!!

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