• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-25-2019 07:23 PM

HP Recommended

I seem to have accidentally deleted by Bang & Olufsen software. I used to have this black B&O icon on my laptop but it is now missing. If I am not mistaken, its to fine tune the B&O Speakers.

 

Please help as the HP Virtual Assistant is only trying to help me get sound from the speakers. I want quality sound for music.

 

How do I reinstall it?

Tags (1)
5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-25-2019 11:41 PM

HP Recommended

@CluelessNewbie 

 

What is your machine ? Please look under HP Audio Switch, Windows may bury it under HP Audio switch app:

 

        BandOb.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎09-25-2019 11:41 PM

HP Recommended

@CluelessNewbie 

 

What is your machine ? Please look under HP Audio Switch, Windows may bury it under HP Audio switch app:

 

        BandOb.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-26-2019 12:28 AM

HP Recommended

Banhien,

 

  You are my idol! Thanks for the help. You are right its buried under the HP Audio Switch. So what I did was :

1. Click on the magnifying glass and searched for Recovery Manager

2. Clicked in Reinstall Drivers and or applications
3. Reinstalled HP Audio Switch (HAS)

4. After completed installation, I opened the HAS and click on Audio Control

5. The black B&O setting came up.

 

   Now the speakers sounds right. Thanks !!!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.