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HP Recommended
HP Pavillion Laptop 14-ce0xxx
Microsoft Windows 10 (64-bit)

Hi,

I currently have no audio on my laptop. Hovering over the audio icon says 'no audio output device installed', and the Realtek audio driver is hidden in device manager. Clicking on it reveals a CODE 45, which I have tried to fix by following guides (and has worked in the past as this has happened 4-5 times within 30 days). I usually just redownload the driver from the HP website and restart (maybe more than once) and this normally works, but not only is this a pain to do, it also isn't working for me now. My laptop is only 2 years old and I really need it working for when I move to university in under a week, so any help or guidance would be VERY much appreciated.

Please reply if you have a similar issue or have a solution!!!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Harry104 Welcome to HP Community!

 

I understand that you are facing issues with audio.

 

Please click the below link to download the audio drivers and check.

 

https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102168.exe

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

1 REPLY 1
HP Recommended

@Harry104 Welcome to HP Community!

 

I understand that you are facing issues with audio.

 

Please click the below link to download the audio drivers and check.

 

https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102168.exe

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.