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davisrash
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Realtek HD Audio Manager thinks I am rapidly plugging and immediately unplugging headphones

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HP Specre x360 Convertible 13-ae0xx / 2LU96UA#ABA
Microsoft Windows 10 (64-bit)

My laptop is notifying me that I am rapidly plugging and immediately unplugging an audio device into my 3.5 mm port. I am not. The volume on my laptop changes whether the phantom device is plugged in or not, so the issue is more than just a notification. The Realtek HD Audio Manager and its relevant drivers have been an absolute nightmare for me in the past, so please help me fix this problem.

 

A history on my laptop:

At some point around December 2019 the audio stopped working on my laptop speakers and microphone. Plugging in audio devices worked but not with the built-in equipment. This sucked, but I dealt with it. Then in May of 2020, my laptop started bluescreening (actually greenscreening because I was running Insider builds, but nevermind). I tracked the issue down to an audio driver that refused to be fixed. After performing factory resets, my laptop entered a state of total disfunction. It refused to even boot from a USB. It would crash in new Windows installations. I took it to a computer repair shop, and they confirmed my suspicions that my hard drive had somehow corrupted. They installed a new hard drive that was supposed to be identical to the one that came with the laptop, and my problems were fixed. Now, however, the Bang & Olufsen / Realtek Audio Manager is binging over and over in my notification center wrongly letting me know that I can't decide whether to unplug my phantom audio device or keep it plugged in.

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@davisrash Welcome to HP Community!

 

I understand that you are facing issues with the audio.

 

Do not worry. I will try to fix the issue.

 

Please perform the below steps and check.

 

Try updating the computer, this will install the latest updates -

 

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 Install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Please uninstall the audio drivers and reinstall the audio drivers. Update the BIOS.

 

Please click the below link to download the drivers.

 

https://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-ae000-x360-convertible-pc/16779579/mo...

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

 

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