-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- Realtek HD Audio Problem

Create an account on the HP Community to personalize your profile and ask a question
10-19-2024 08:13 AM
No Realtek Audio Drivers working on my HP Victus 16 r-00 Laptop!
There is no sound or there is crackling in the sound.
Can you find the right Realtek Driver for me pls.
Mainboard: HP 8BBE
Hardware ID:
INTELAUDIO\FUNC_01&VEN_10EC&DEV_0245&SUBSYS_103C8BBE&REV_1000
INTELAUDIO\FUNC_01&VEN_10EC&DEV_0245&SUBSYS 103C8BBE
10-19-2024 08:42 PM
Pease try a clean install Audio driver
1. Download https://ftp.hp.com/pub/softpaq/sp131501-132000/sp131797.exe
and save on your computer
2. Use Device Manager to uninstall audio driver (if any),
3. Reboot machine,
4. Install downloaded file above,
5. Reboot machine.
Hope this helps.
Regards
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.