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HP Recommended

I have a hp pavilion g6 laptop and after update to windows 10 the realtek audio vanished from my system.

1 REPLY 1
HP Recommended

What is the full model number or product number of your g6 notebook?

 

I don't know of any g6's that came with the Realtek audio.

 

The ones I am familiar with all came with the IDT audio.

 

It is a very common issue for notebooks that have the IDT audio for it to quit working on W10.

 

If your notebook really has the IDT audio like I think it does, see if installing the only W10 IDT audio driver that was release to HP works on your notebook.

 

IDT High-Definition (HD) Audio Driver

 

6.10.6492.0

 

sp71886.exe

 

Restart the PC after installing the driver.

 

If that driver does not work, unfortunately, there is nothing I know of that can be done.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.