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‎05-11-2023 05:10 PM

HP Recommended
Product: HP Pavilion x360 Laptop - 14-dw0520na
Operating System: Microsoft Windows 11

Hi, earlier I updated my computer and now suddenly my computer says theres no output devices found! Ive tried troubleshooting on both the hp support and windows and neither can pick up a problem. However I noticed on device manager while trying to fix it that the realtek driver is missing. my laptop is HP Pavilion x360 and there is no option to redownload it for windows 11 only 10 so I'm stuck. 

 

Any sugesstions would be great as this is my work laptop and obviously need sound, 

 

ive attached a screenshot of my device manager to show the missing driver. Screenshot 2023-05-12 000925.jpg

1 REPLY 1

‎05-11-2023 06:04 PM

HP Recommended

@beshanie 

 

It could be something to do with Realtek security. Please try the following fix first

 

                  https://support.hp.com/us-en/document/ish_7391282-7391308-16/hpsbhf03828

 

System should find  Audio driver for you after a reboot.

 

Regards.

BH
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