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‎10-12-2017 02:30 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello there...

 

I have my HP Pavilion Notebook 15-au111TX which was bought on January and was recently facing speaker problems in which the audio used to play for maximum 3-4 seconds and then the audio faded away. For which I inquired the hp Customer Care and they suggested me to update my BIOS driver & Realtek High-Definition (HD) Audio Driver (Windows 10 v1703). The speakers are now working properly..

 

But the issue is, my laptop is supporting Bang & Olufsen Speakers and I even had the software supporting it.. Now, when I have updated the audio drivers, I can't find the Bang & Olufsen options in Volume Mixer. And the output which i used to get earlier is what I don't get now and the sound is also a bit low (not that loud & surrounded like B&O Audio ..)

 

Please help me regarding this issue, because I can't enjoy the Audio of My Laptop as same when it was new..

 

Regards.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-12-2017 02:44 PM

HP Recommended

@rahul_mehta-79

 

B&O software should be included in Realtek High-Definition (HD) Audio Driver (Windows 10 v1703)

 

   http://ftp.hp.com/pub/softpaq/sp80501-81000/sp80538.exe

 

and check the following guide

 

   https://support.hp.com/id-en/document/c05299856

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎10-12-2017 02:44 PM

HP Recommended

@rahul_mehta-79

 

B&O software should be included in Realtek High-Definition (HD) Audio Driver (Windows 10 v1703)

 

   http://ftp.hp.com/pub/softpaq/sp80501-81000/sp80538.exe

 

and check the following guide

 

   https://support.hp.com/id-en/document/c05299856

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎10-13-2017 02:12 PM

HP Recommended

Thanks A Lot Pal.... 🙂

 

The driver you sent was very helpfull .. Now I am enjoying my B&O Audio to the fullest..

 

Once Again, Thanks A Lot !!

 

Regards. 🙂

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