Reinstall Omen Audio Control

[ThanMitr]

I Accidentally uninstalled Omen Audio Control. Reinstalling latest realtek audio driver (after uninstalling audio drivers and related software) did not bring back missing software. I am not experiancing any audio problems but I would like to have this software.

Any help appreciated.

[asmita6658]

Hi @ThanMitr

Welcome to the HP Support Community. 

To better assist you - May I have the exact model name of the computer? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

While you respond to that, try updating the computer - 

Step 1 Windows Updates troubleshooter -

Click on this link to run Windows Updates troubleshooter.

Step 2 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 3 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[ThanMitr]

Thank you for your response.

The exact model name of my laptop is: OMEN by HP Laptop Model 17-cb0011nv

The PC is fully updated, I don' t have any trouble with my sound devices and DTS:X is working fine

[asmita6658]

@ThanMitr

Download and install the Audio driver from this link.

Let me know. 

[ThanMitr]

Installing the driver from provided link did not  work.

I had already tried reinstalling the same driver, downloaded from product' s page, numerous times.

[asmita6658]

@ThanMitr

Try restoring the application using the Recovery Manager. 

Refer to this document for steps - HP PCs - Using Recovery Manager to Restore Software and Drivers (Windows 10)

Let me know.

[ThanMitr]

My PC has not HP Recovery Manager (as my older HP PC has). It has only Windows Recovery Manager, not having an option for reinstalling factory software. I also don' t have either a restore point or a system image created before uninstalling the software.

[asmita6658]

@ThanMitr

Thanks for replying. 

I'd suggest you back-up the data and try performing a recovery. Refer to this document for steps.  

Let me know. 

[ThanMitr]

Thank you very much for your time and  expertise.

Since I do not have any problems with my audio devices and sound experience, and full system recovery to factory settings would cause too much incovenience,  I will most probably wait for future updates to solve the problem automatically.

Once again thank you very much.

Actually, I am sure that provided solution and usefull information will be very usefull in dealing with future problems concerning more critical software components or system failures.

[Gabbatek]

I can not believe the poor performance of the hp support on here! This person is looking for software BY YOU, windows update would obviously not install that. Doing a factory restore is just lazy support and like the user said, an inconvenience. 

How about you provide a download link?