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Repair and replace headphone jack

Pavilion 15z

How do I send in my laptop to have the headphone jack replaced?  The jacks don't go all the way in.  Took it to a local shop and they looked down the hole and it seems obstructed.

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HP Support Agent
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Repair and replace headphone jack

@damond Welcome to HP Community!

 

I understand that the laptop headphone jack having an issue.

 

In that case, I would suggest you contact our phone support. They will help you.

 

Here is how you can get in touch with phone support.

 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Keep us posted,

 

If you would like to thank us for our efforts to help you, 

 

 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

 

 

Have a great day!

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