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HP Recommended
HP Pavilion Gaming Laptop 15-cx0000
Microsoft Windows 10 (64-bit)

Hey,

After having my laptop for the first month or two, i was at university and the power on the laptop died. I got home and found that my laptop wouldn't load up at all. I had to format the drive with a fresh windows 10 install.

 

That was around December time. It has been fine so far but i haven't had the B&O audio control panel anymore and after searching around i cannot find a driver for it or at least a download for the driver. I have updated my audio drivers through HP support assistant and it hasn't change anything. Audio is particularly quiet and i haven't a way to boost it.

 

The most i can do is change it in the windows audio device settings and it is already maxed out.

 

Any info on the topic would be appreciated.

 

Thanks,

Chad

1 REPLY 1
HP Recommended

Hi @ChadMasters

 

Welcome to the HP Support Community. 

 

Download and install the audio driver from this link

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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