Right speaker not working... (Not even in BIOS diagnostics menu)

[NoTolerance]

     The Right Speaker is not working it was sounding crackling last day but today it is completely off and just a small cracking sound comes when the sound level goes high in songs. I have connected a jumper on headphone port inside laptop.

      Few months back the headphones were not connecting to the laptop then i tried to solve it by connecting a jumper on headphone port(female headphone port)  so that it shows the OS that headphone is connected all the time whether it is connected to port or not. Now when i have to listen from speaker the i have to switch the audio output device manually to speaker. It's been around two months now that i have done this. every thing was working fine till yesterday.

     I have now tested the speaker output from bios diagnostic menu as well there also the speaker is not working.

I have updated my BIOS just 2-3 days back after update also it was working fine.

My question is where this problem can occur in s/w or in h/w, whether it is caused due to that jumper, how can i solve it?

[Echo_Lake]

@NoTolerance
Thank you for posting on the HP Support Community.

This sounds like hardware related issue with the computer as internal spears are not functioning normally. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.