Right speaker not working (Spectre x360)

[FF8]

Hi, exactly same happend on my machine. But BIOS update did not solved the problem. Can you please post the resolution?

[Riddle_Decipher]

@FF8 If you've gone through all the steps suggested by the tech's in the original post, and yet the issue persists, 

I suggest you check if the right speakers on a headphone work when connected to your device, that way we could confirm if this is either hardware with the speakers or the audio card!

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

[FF8]

Hi, yes I have gone through all the steps. It has not resolved the problem. I want to also mention that the problem has occured the first time about half a year ago and that time I have resolved it by re-installing the Connexant driver. However this time it has no effect on the issue. Headphones works both channels.

[Riddle_Decipher]

@FF8 If the headphones work both channels, you've already installed the firmware/update to attempt to solve the right speaker issue and yet the issue persists, this could be a hardware malfunction with the speaker and I suggest you talk to HP support and discuss your options:

follow the below steps to get started:

1) Click on this link - www.hp.com/contacthp/

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!