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- HP Community
- Notebooks
- Notebook Audio
- Robotic sound from speakers

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07-08-2018 10:57 AM
I am facing issue with sound output well its not frequently
i am getting wiered/robotic sound when i watch youtube videos and downloaded movies on my system
not getting in any games games are working fine
please suggest me how to fix it please
Solved! Go to Solution.
Accepted Solutions
07-09-2018 03:32 PM
Thank you for joining HP Forums.
This is a great place to get support, find answers to your technical queries.
I understand that you can hear robotic sound while playing music and video, need not worry I'll be glad to assist you.
To provide you with an accurate solution, I'll need a few more details:
Are you facing this issue after an update?
How long are you facing this issue?
I suggest you click on this link: https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-pavilion-15-ab000-notebook-pc-series/7... and run the driver.
If the issue persists, Click here and update the BIOS
Then, use the following steps to open the Component Tests menu and run an Audio test.
-
Hold the power button for at least five seconds to turn off the computer.
-
Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
-
On the main menu, click Component Tests.
Figure : Selecting Component Tests from the main menu
-
The Component Tests menu displays.
Your Component Tests menu might be different, depending on the components installed on your computer.
Figure : Sample list of Component Tests
Audio Test - The Audio Playback Test checks your system to make sure the audio device is functioning properly. During the test, a few music notes are played in sequence and then repeated. This test takes 1 minute to complete.
To run the test, click Audio, and then click Run once. Choose either the speakers or the headphones. When asked, enter the number of notes you heard.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
07-09-2018 03:32 PM
Thank you for joining HP Forums.
This is a great place to get support, find answers to your technical queries.
I understand that you can hear robotic sound while playing music and video, need not worry I'll be glad to assist you.
To provide you with an accurate solution, I'll need a few more details:
Are you facing this issue after an update?
How long are you facing this issue?
I suggest you click on this link: https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-pavilion-15-ab000-notebook-pc-series/7... and run the driver.
If the issue persists, Click here and update the BIOS
Then, use the following steps to open the Component Tests menu and run an Audio test.
-
Hold the power button for at least five seconds to turn off the computer.
-
Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
-
On the main menu, click Component Tests.
Figure : Selecting Component Tests from the main menu
-
The Component Tests menu displays.
Your Component Tests menu might be different, depending on the components installed on your computer.
Figure : Sample list of Component Tests
Audio Test - The Audio Playback Test checks your system to make sure the audio device is functioning properly. During the test, a few music notes are played in sequence and then repeated. This test takes 1 minute to complete.
To run the test, click Audio, and then click Run once. Choose either the speakers or the headphones. When asked, enter the number of notes you heard.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee