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HP LAPTOP
Microsoft Windows 10 (64-bit)

My sound card blew out so how do I get that replaced/repaired?  I use this for recording music

3 REPLIES 3
HP Recommended

Hi @TrinaK 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues.

 

Kindly refer to the steps on this link to update BIOS and let me know if that fixes the issue.

Also, please update any pending windows update available.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

HP Recommended

Hi and I did try both methods and still no sound...my sound card might be blown so is there a way to replace it?

thank you for your help!!

HP Recommended

Hi @TrinaK 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

I hope this helps.

Take care and have a good day.

 

 

Treeko

HP Support


I am an HP Employee

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