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HP Recommended

Hi, 

 

I am using HP Image Assistant to manage BIOS and driver updates for several of my customers.

I recently noticed that HP Elite x360 1040 14 inch G9 2-in-1 Notebook PC models failed to install Realtek HD Audio Driver SP149614 Intel High Definition Audio 6.0.9585.1 with Error: Invalid/Corrupted SoftPaq. Digital signature verification failed!.

 

I manually downloaded the same software package and could confirm that there is an issue with the digital signature, 

local_admin_0-1700035236821.png

 

The error translates to "The digital signature is invalid"

 

Could you please re-sign this SP.

Yours sincerly

Tom Eriksson

2 REPLIES 2
HP Recommended

hello Tom.

 

delete the sp149614 package that you have and try downloading the sp149614 package again from the HP web site.
HP quietly updated the package in early December 2023 that has a valid digital signature as I've recently checked myself.

HP Recommended

Thanks for the reply Noel.

 

I can see that de driver i digitally signed now when downloading it with HP Image Assistant. 

 

//Tom

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.