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HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV)

Its a hp 15s laptop, My laptop screen starts flickering whenever i turn on microphone in meet and even if i  open sound settings and when i turn off the microphone, the screen stops flickering

2 REPLIES 2
HP Recommended

@user123_4, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your flickering screen! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I understand that your HP 15.6-inch Laptop PC 15-d5000 (HP 15s) screen flickers whenever you turn on the microphone in Google Meet or open the sound settings, and the flickering stops when you turn the microphone off.

 

This issue could be related to driver conflicts, power settings, or hardware interference. Let’s try the following troubleshooting steps:

 

Update Audio & Graphics Drivers

Update Audio Drivers:

  • Open Device Manager (Press Win + X, then select Device Manager).
  • Expand Audio inputs and outputs > Right-click on your microphone > Update driver > Select Search automatically for drivers.
  • Repeat the process under Sound, video, and game controllers.

Update Graphics Drivers:

  • Expand Display adapters in Device Manager.
  • Right-click on your graphics driver (Intel or AMD) > Update driver.
  • If the issue persists, download the latest drivers from HP support website.

Check for Windows Updates

  • Go to Settings > Windows Update > Check for updates and install any available updates.

If the issue persists, please let me know:

  • Does the issue occur with an external microphone or only the built-in one?
  • Is the flickering happening in other apps that use the microphone?  

Let me know!

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

HP Recommended

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

 

Take care, and have an incredible day ahead! 

 

Regards, 

Akhi_H

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