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Locked

‎01-19-2024 01:03 PM

HP Recommended
Product: HP ENVY 34 inch All-in-One Desktop PC 34-c0000 (388P6AV)

I recently bought the Shokz headset to work from home and when I connect them via bluetooth, the speakers work, but the microphone does not. I have tried all of the "tricks" found online. I have looked at the device manager, setting, drivers, etc. When I connect the headset to my laptop, all is fine. When I connect to my phone, all is fine. But with this computer specifically, for some reason the microphone will not work. I can choose the microphone for Input under settings. It is not muted. I've tried other sets of these headphones, so I know it's not the headphones. 

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