Side Audio Buttons Are Not Working

[byronwells]

I have had to change my existing hard drive to a brand new blank one due to it failing...  Since I have done that I have been able to get windows 10 on it but I am not sure what HP stuff I need on it....  I can't get the audio side buttons to work at all

[praveen196]

@byronwells Welcome to HP Community!

Please provide the correct product number.

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

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http://support.hp.com/us-en/document/c03754824

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[byronwells]

Product Number is Z9D30EA#ABU

[praveen196]

@byronwells

Thank you for the information.

Try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same

Please update the BIOS and check.

Have a nice day!!