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‎08-31-2019 11:20 AM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

I have a volume up and down key on one edge of my computer. Seems the spring mechanism in it wore out. Is there any way to disable to them?

 

Steve

1 REPLY 1

‎09-03-2019 05:37 AM

HP Recommended

@themexitalian,

 

Welcome to the HP Support Community!

 

I would like to inform you that these are hardware keys and there is no option to disable these keys.

 

However, I recommend you contact support and they will assist you in getting the volume button replaced.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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