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‎01-11-2018 12:02 AM

HP Recommended
Product: HP ProBook 450 G0 Notebook PC
Operating System: Microsoft Windows 10 (64-bit) 
After reinstalling win 10, the sound quality is poor, win 10 does not support realtek and DTS.
Please help
well thank you
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-11-2018 07:15 AM

HP Recommended

Hi:

 

See if installing the W8.1 audio driver from your notebook's support page and restarting the PC, resolves the problem.

 

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp65001-65500/sp65011.exe

View solution in original post

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4 REPLIES 4

‎01-11-2018 07:15 AM

HP Recommended

Hi:

 

See if installing the W8.1 audio driver from your notebook's support page and restarting the PC, resolves the problem.

 

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp65001-65500/sp65011.exe

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‎01-11-2018 12:53 PM

HP Recommended

Hi,

thank you very much, helped me, it works right.
 

 

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‎01-11-2018 12:57 PM

HP Recommended

You're very welcome.

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‎02-16-2018 03:58 AM - edited ‎02-26-2018 06:04 AM

HP Recommended 
Hi, after the cumulative update of Win 10 version 1709, the DTS Surround Sound Software does not work. When installing sp65011.exe, it states:
Configuring IDT Audio Driver and Applications
The hardware detected is not supported by this ODT software package. The install will be aborted.
Please help
Well thank you
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