• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Spectre x360 15t
Microsoft Windows 10 (64-bit)

Hello,

 

I've recently purchased the updated version of the HP Spectre x360 15t. It has been functioning just fine until today; when I woke the laptop from sleep, the sound would not work. Running the default Windows audio troubleshooting seems to have fixed the problem, but this has still made me nervous. I'd used a Macbook Air prior to this, and in 4 years never had a single issue with either the software or hardware. Has anyone had a similar problem? If so, is there a permanent solution? My research into sound issues with Windows 10 has often returned stories of the problem recurring indefinitely.

 

Regards,

 

Brad

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @bbigio00

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having issues with the audio on your computer.

 

Don’t worry, I’d love to help!

 

As you have mentioned that after running the audio troubleshooter the issue is fixed. I am positive that you should not have any issue with the audio going forward.

 

In case if you face any issue with the computer please feel free to right back to me and I will be happy to help.

 

Refer to below article in case if you face any issues with audio in the future.

 

http://hp.care/2fhEUMI

 

Hope that answers your question and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @bbigio00

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having issues with the audio on your computer.

 

Don’t worry, I’d love to help!

 

As you have mentioned that after running the audio troubleshooter the issue is fixed. I am positive that you should not have any issue with the audio going forward.

 

In case if you face any issue with the computer please feel free to right back to me and I will be happy to help.

 

Refer to below article in case if you face any issues with audio in the future.

 

http://hp.care/2fhEUMI

 

Hope that answers your question and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.