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‎09-03-2019 10:30 AM

HP Recommended
Product: Spectre x360 Convertable
Operating System: Microsoft Windows 10 (64-bit)

When I try to play music via the internal speakers, it first comes from both speakers then, after about a minute or two, only plays from the right speaker and occasionally comes back on the left speaker too for about 3 seconds.  If I use headphones, the stereo sound is fine.  I have worked with HP on this 2 or 3 times wile under warranty.  Now that it is out of warranty about two months, the same thing continues.  I have tried the trouble shooters and get an all OK.  I usually use headphones so I am not sure when this problem originally started.  I have gone on-line and done searches but nothing has helped.  I have deleted and reloaded drivers with no success. 

2 REPLIES 2

‎09-03-2019 02:42 PM

HP Recommended

@tc4all 

 

What is your Spectre x360 Convertable  ?  Please use the following instructions to find out the model/product of your machine:


   https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎09-04-2019 10:02 AM

HP Recommended

Product# Z4Z35UA#ABA

Model Spectre x360 Convertable 15-bl0XX

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