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‎12-25-2020 11:41 PM

HP Recommended

Hi,

 

My new Z32 monitor has an audio output jack which I want to use to connect to external speakers.

 

My Mac recognises the Z27 audio out channel (the monitor is connected via USB-C) but the sound output via the port has regular static and popping.

 

I have set the Power Mode on the monitor to Performance - but no luck getting rid of the static.

 

If I connect directly to the Macbook - no audio problems.

 

Any ideas?

2 people had the same question
4 REPLIES 4

‎01-04-2021 05:10 PM

HP Recommended

@, Welcome to the HP Support Community!

 

The Mac OS  combination is not tested by HP. So, the functionality is not guaranteed.            

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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‎01-08-2021 02:57 PM - edited ‎01-08-2021 02:57 PM

HP Recommended

I have the same issue! Mac Mini M1 connected to the Z32 via USB C Thunderbolt.

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‎01-08-2021 02:57 PM

HP Recommended

That is not helpful at all...

 

Do you have any idea what could be causing the issue?

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‎01-08-2021 03:42 PM

HP Recommended

I also have this problem - MacbookAir connected to the Z32.

 

The feedback provided by the HP support agent is NOT HELPFUL.

 

We need a resolution.

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