Sound issue

[Dimitris8526]

Hello.

I have a constan problem with my laptop. Whenever i hit PAUSE on every sound file, video, movie etc, after a few seconds I get an instanting taping sound from the speaker. I turned off any power saving or other option I could think of but I cannote get rid of it. Even if it is protectory, I do not want it. Pls can ypu help me? I've been trying for weeks...

[Kuroi_Kenshi]

Hi @Dimitris8526,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[Dimitris8526]

HP Laptop 15-fc0xxx

[Dimitris8526]

HP Laptop 15-fc0xxx

[Kuroi_Kenshi]

Hi @Dimitris8526,

Thank you for the response.

Try these steps:

Update Audio Drivers: Make sure your audio drivers are up to date, as outdated drivers can cause various sound issues.

• Go to the HP support website, search for your laptop model, and download the latest audio drivers.
• Alternatively, you can open "Device Manager," expand the "Sound, video and game controllers" section, right-click on your audio device, and select "Update driver."

Check Sound Settings:

• Right-click on the speaker icon in the system tray and select "Sounds."
• Navigate to the "Playback" tab, select your speakers, and click "Properties."
• Check the enhancements tab and disable any sound enhancements that might be active.

Disable Power Management for Audio Devices:

• In Device Manager, right-click your audio device, and select "Properties."
• On the "Power Management" tab, make sure "Allow the computer to turn off this device to save power" is unchecked.

Run Audio Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot > Playing Audio and run the troubleshooter to automatically find and fix issues.

Check for BIOS Updates:

• Sometimes audio issues can be resolved with a BIOS update. Visit the HP support website to check if a BIOS update is available for your laptop model.

Inspect External Devices:

• If any external devices are connected, disconnect them to see if the issue persists.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,