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‎01-17-2021 05:01 AM

HP Recommended
Product: HP G60T-200 CT0
Operating System: Microsoft Windows 10 (64-bit)

Hello! When reinstalled with Windows 10 64 bit version and installed normally working driver Conexant High-Definition SmartAudio 221 there was no sound. I tried to update and remove it, but it didn't work. I tried all the options, even through HP Support Assistant and again there is no sound ... What could be the right solution?

3 REPLIES 3

‎01-17-2021 06:43 AM

HP Recommended

Hi:

 

See if this works...

 

A problem with the Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly.

 

Microsoft suggests running msconfig.exe, click on the Boot tab. Click the Advanced options button, check the Maximum memory box and set the value to 3072.

 

Then restart the PC.

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‎01-17-2021 09:01 AM

HP Recommended

Not worked again...Please Help! 😫

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‎01-17-2021 09:45 AM

HP Recommended

Hi:

 

If you have the Conexant High-Definition SmartAudio 221 driver installed then unfortunately I don't have any other suggestions for you to try.

 

If you do not have the Conexant High-Definition SmartAudio 221 installed, then install this version, restart the PC and use the trick I posted above again.

 

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45166.exe

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