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- HP Community
- Notebooks
- Notebook Audio
- Sound only comes from left speaker

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10-06-2018 06:38 PM
I've been having issues with my speakers on my laptop for the past year. The right one randomly stops working every time I fix it. I contacted hp support and the guy fixed it by reinstalling some drivers, I tried to do it myself but it did not have the same result. When I wear headphones it works fine. Just one speaker isn't working. (reinstalled a bus driver and audio driver)
I've tried updating the audio driver and it made the speakers both stop working. I reinstalled the original audio driver again and the left one still only works. my troubleshooting software does not detect problems. I'm starting to think the speakers may be faulty.
10-07-2018 12:07 AM
That probably due to Windows updates. Re-install driver should help. Please try
(a) Download the following driver and save on your computer,
https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83941.exe
(b) Go to Device Manager, Sound to uninstall sound driver and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.
Regards.
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