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- HP Community
- Notebooks
- Notebook Audio
- Sound stopped working

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10-18-2022 06:49 AM
There's a red X on my volume indicator and it says "No Speakers or Headphone are plugged in" when I hover over it with the mouse. When I click on the speaker and run "troubleshooter", it tells me "I couldn’t find your audio device. Make sure it’s connected and try again." When I open "Sound Settings" it says "No output devices found" and "No input devices found". I went to "Control Panel" and checked the properties of my "High Definition Audio Device" and it says it working properly. I also went to Device manager and uninstalled "High Definition Audio Device" as instructed by the "Recommended Articles" in troubleshooter and restarted the computer, but still no audio. HELP!
Screenshot of my Laptop:
10-18-2022 01:18 PM
Machine is very old, it is out of support. Please try
https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81305.exe
Hope this helps
Regards.
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