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HP Recommended
HP Pavilion dv6-6145dx Entertainment Notebook PC
Microsoft Windows 10 (64-bit)

There's a red X on my volume indicator and it says "No Speakers or Headphone are plugged in" when I hover over it with the mouse.  When I click on the speaker and run "troubleshooter", it tells me "I couldn’t find your audio device. Make sure it’s connected and try again."  When I open "Sound Settings" it says "No output devices found" and "No input devices found".    I went to "Control Panel" and checked the properties of my "High Definition Audio Device" and it says it working properly.  I also went to Device manager and uninstalled "High Definition Audio Device" as instructed by the "Recommended Articles" in troubleshooter and restarted the computer, but still no audio.  HELP!

 

Screenshot of my Laptop:

Pete127_0-1666097333842.png

 

2 REPLIES 2
HP Recommended

@Pete127 

 

Machine is very old, it is out of support. Please try

 

             https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81305.exe

 

Hope this helps

 

Regards.

BH
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HP Recommended

I tried your link but it did not resolve the sound issue.  Is there any way to reload the acutal Output/Input Sound Devices

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