Sound volume is very low even at 100% HP ProBook

[jt_swanson]

I just bought an HP ProBook, which is a very nice laptop EXECPT the volume of the speakers is very low even when set to 100%. The HP support assistant reinstalled drivers the only effect was that now AMD High Definition Audio Device shows up four times rather than once in the Control Panel Sound widget. The Speakers seem to be using a RealTek audio driver.

Has anyone else had this problem and resolved it?  Thanks!

[ub6424]

Hello @jt_swanson 

Please tell me the full product name and product number (p/n) of your notebook. You will find this information on the back of your notebook printed in small letters.

best regards

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