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‎11-01-2020 11:38 PM

HP Recommended
Product: HP ENVY x360 Convertible 15-ee0xxx
Operating System: Microsoft Windows 10 (64-bit)

My left speaker crackles for a 10-30 seconds after playing audio. The right one doesn't have the same issue. Laptop is new. I've reinstalled all drivers.

1 person had the same question
3 REPLIES 3

‎11-06-2020 05:25 AM

HP Recommended

@Sedoy1

 

I reviewed your post and I understand that the left speaker crackles when you play audio.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

What is the version of Windows you are using? (Like 1903, 1909 or 2004)

 

Meanwhile, I recommend you run the audio troubleshooter and it will automatically find and fix the audio issue.

 

Here is how it is done.

 

  - Launch Troubleshooting by typing and clicking “Troubleshooting” in Windows search.

  - Click on "Playing Audio".

  - Follow the on-screen instructions.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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‎11-08-2020 11:30 AM

HP Recommended

I've returned this laptop to the market and chosen another one, but no HP

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‎11-09-2020 08:31 AM

HP Recommended

@Sedoy1

 

Thank you for the update and I am sorry for the experience you had with the PC.

 

Cheers!

The_Fossette
I am an HP Employee

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