Speaker noise

[alimuhammad_10]

Hi, I have Pavillion 15 -cd0xx with windows 10 pro 64 bits. When I play audio or video, the speaker makes a constant noise even I increase or decrease the volume. 
Kindly help me out to solve this out.

Thank you

[The_Fossette · Accepted solution]

@alimuhammad_10

I reviewed your post and I understand that you hear a noise when you play any audio or video file.

Don’t worry, I assure you I will try my best to get this sorted.

Do you hear the same noise when you use headphones?

Meanwhile, I recommend you uninstall the audio driver from the device manager and then download and install it from the below link.

https://support.hp.com/in-en/drivers

Here is how it is done.

1. Type "Device Manager" into the search field to open the device manager console.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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