• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Device name LAPTOP-EVNM2PN1
Processor AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx 2.10 GHz
Installed RAM 16.0 GB (13.9 GB usable)
Device ID 5DEB69F7-3357-42D5-B0CC-4286B92C4654
Product ID 00325-81387-72980-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

After I plug a headphone in to the jack on the computer it works and the onboard speaker goes off as expected. When I pull the plug out the speaker does not come on. If I start an App there is no sound. If I then quickly plug the headphone in and pull out then the speaker comes on. It continues to work until I change to another app. Seems to be some sort of interaction between software and hardware,

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.