-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- Speakers are not working after updating and restart.

Create an account on the HP Community to personalize your profile and ask a question
08-24-2019 02:42 AM
Hello Team,
I just bought the Laptop, the model is 15g-dr0xx. The windows updates gives latest drivers update.
The updated drivers installed successfully and I restarted the laptop. After the restart, the speakers are not working. The speakers not giving any output sound.
Please check this issue and help to resolve it.
Thanks,
Prasad Deshpande.
08-24-2019 03:26 AM - edited 08-24-2019 03:35 AM
Windows 10 has troubleshooters that are part of the operating system. I do recommend that you use them.
In the search box. type in audio problems.
The playing audio troubleshooter utility should be invoked. See the image below.
Click on the next button to start the troubleshooter.
You can also use the HP Support Assistant to see if there is a new sound driver available.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
08-24-2019 08:56 AM
Is there a reason you have not installed the Audio driver for Windows 10 that is available from the support portal for your notebook?
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"